Work in Progress to optimize the production of technical cases, a web portal and a mobile APP for a new customer experience.
GT Line is a company based in Bologna that for 50 years has been designing and manufacturing technical cases known for their reliability and sturdiness. It holds a leadership position on the world market also thanks to continuous investments in R&D. The company turned to Eximia to realize two RFID projects.
Customer needs
- Track products throughout their lifecycle
- Optimize production progress and logistics processes
- Improve the customer experience through an after-sales service that provides advanced functionality for case management
The approach
We have developed two RFID projects. On the factory side, a system that uses NFC + UHF tags to be applied to each suitcase to monitor production and logistics flows. Customer side, we have provided a web portal and developed for GT Line a patented mobile APP (called IntelliRespond) that allows to offer value added functionalities.
To enable tracking in production, we provided our eRAM platform and realized several workstations: for the initialization and verification of the tag; for the packaging/wrapping phase of a pallet; for the integration of an automated robot that controls and reads the information of the manufactured product.